Terms and Conditions
Welcome to We Connect SA!
Thank you for visiting We Connect SA. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By using our website and services, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.
2. Products and Services
We Connect SA offers a range of products including iPhones, sneakers, accessories, and more. We strive to provide accurate descriptions and prices, but errors may occur. We reserve the right to correct any inaccuracies and make changes as necessary.
3. Ordering and Payment
- Ordering: Place your orders through our website by following the checkout process. Ensure all information provided is accurate to avoid delays.
- Payment: We accept various payment methods including credit/debit cards, bank transfers, lay-buys, and online payments. Payment must be completed before orders are processed.
- Lay-Buys: If you choose to pay via lay-buy, follow the payment plan terms provided. Failure to adhere to the payment plan may result in cancellation of your order.
4. Shipping and Delivery
- Processing Time: Orders are processed and dispatched within 1-2 business days. Delivery times may vary based on your location and the chosen delivery method.
- Special Deliveries: Occasionally, your order might be delivered by our Founder and CEO. It’s a rare and delightful surprise that we hope adds a personal touch to your experience.
- Delivery Charges: Shipping costs are calculated based on your location and the size of your order. Any applicable charges will be displayed at checkout.
5. Returns and Refunds
- Returns: If you wish to return a product, please contact our customer service within 7 days of receiving your order. Items must be in their original condition and packaging.
- Refunds: Refunds will be processed according to our Return Policy. Please allow 7 business days for the refund to be reflected in your account.
6. Intellectual Property
All content on our website, including text, images, logos, and trademarks, is the property of We Connect SA or its licensors. Unauthorized use or reproduction of any content is prohibited.
7. Limitation of Liability
We Connect SA is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of the revised terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Contractual Agreements. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Consumer Protection Laws.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: info@weconnectrsa.com
- Phone: 074 508 3272
- Address: 27 Voortrekker Street Old Mutual Building
3rd Floor office No: I5, Newcastle CBD, KwaZulu-Natal
Thank you for shopping with We Connect SA. We appreciate your business and look forward to serving you!